Introduction
Mafia Casino, operated by NovaForge LTD and licensed by the Anjouan Gaming Board (ALSI-152406028-FI2), is committed to protecting your personal data. This Privacy Policy describes what data we collect, why we collect it, how we use it, and your rights regarding that data.
By registering an account and using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the platform and contact support to close your account.
This policy applies to all users of the Mafia Casino website, mobile platform, and related services. It does not apply to third-party websites linked from our platform.
Data We Collect
We collect several types of personal data to provide and improve our services. The categories of data we collect include:
Personal Identification Data
When you register, we collect your full name, date of birth, email address, phone number, and residential address. This information is required to create your account, verify your identity (KYC), and comply with anti-money laundering regulations.
Financial Data
We collect payment information including bank account details, card numbers (stored in tokenized form), cryptocurrency wallet addresses, and transaction history. This data is necessary to process deposits, withdrawals, and prevent fraud.
Technical & Usage Data
We automatically collect IP addresses, browser type, device identifiers, operating system, session timestamps, game play history, betting patterns, and pages visited. This data helps us improve platform performance, detect fraud, and personalize your experience.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name, DOB, Address | Account creation, KYC verification | Contractual obligation |
| Email, Phone | Communication, security alerts | Contractual obligation |
| Payment details | Processing transactions | Contractual obligation |
| IP address, Device data | Fraud prevention, security | Legitimate interest |
| Game history | Responsible gaming monitoring | Legal obligation |
| Marketing preferences | Promotional communications | Consent |
How We Use Your Data
We use your personal data only for the purposes for which it was collected. Specifically, your data is used to:
Provide, maintain, and improve our services; process and complete financial transactions; verify your identity and comply with KYC/AML legal requirements; detect and prevent fraud, money laundering, and other illegal activities; send you important account-related communications, security notifications, and updates; personalize your gaming experience and deliver relevant promotions (where you have consented); monitor responsible gaming activity and apply player protection measures; resolve disputes and provide customer support; comply with applicable laws, regulations, and licensing obligations.
We do not sell your personal data to third parties. We do not use your data for automated decision-making that produces legal effects, except in fraud detection systems where human review is always available upon request.
Data Sharing & Third Parties
We may share your data with carefully selected third parties only when necessary and permitted by law:
Payment Processors
Payment service providers (including Interac, card processors, and cryptocurrency payment gateways) receive the minimum data necessary to process your transactions. All payment partners are contractually bound to protect your data.
KYC & Compliance Providers
We use third-party identity verification services to fulfill our KYC and AML obligations. These providers process your identification documents under strict data protection agreements.
Regulatory Authorities
We may disclose your data to the Anjouan Gaming Board, law enforcement agencies, or other competent authorities when required by law, court order, or our licensing obligations.
Technology Partners
Our technology infrastructure partners (hosting providers, security services, analytics platforms) may have access to technical data under strict data processing agreements. They may only process data according to our instructions.
Your Rights
You have the following rights regarding your personal data. To exercise any of these rights, contact our privacy team at privacy@mafia-casino-official.ca.
Right to Access
Request a copy of all personal data we hold about you, free of charge, within 30 days of your request.
Right to Rectification
Request correction of inaccurate or incomplete personal data. Some data cannot be changed after KYC verification.
Right to Erasure
Request deletion of your personal data, subject to our legal retention obligations (typically 5 years after account closure).
Right to Restriction
Request that we limit the processing of your data in certain circumstances while a dispute or request is being resolved.
Right to Portability
Receive your personal data in a structured, machine-readable format and transfer it to another controller.
Right to Object
Object to processing based on legitimate interest, including direct marketing. We will stop processing unless overriding grounds exist.
Data Security & Retention
We implement industry-standard security measures to protect your personal data, including 256-bit SSL/TLS encryption for all data transmissions, encrypted storage of sensitive data, access controls limiting data access to authorized personnel only, regular security audits and penetration testing, and staff training on data protection practices.
We retain your personal data for as long as your account is active and for a period of five (5) years after account closure, as required by our licensing obligations and anti-money laundering regulations. Technical logs may be retained for shorter periods.
In the event of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email and/or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the revised policy.
For questions about this Privacy Policy or our data practices, please contact: privacy@mafia-casino-official.ca